Guest Experience Lead
(Evening Shift – Dog Park & Events Focus)
As the Guest Experience Lead – Evening Shift, you’ll be the point person for managing guest experiences in the bar and dog park. You’ll oversee the evening crew, maintain a welcoming environment, plan events, and ensure our operations run smoothly. You’ll also help train new team members and lead by example in delivering great service.
Key Responsibilities:
Lead the bar/park team during evening hours
Plan, schedule, and coordinate on-site events and promotions
Ensure a fun, safe, and clean environment for dogs and guests
Provide training and support to staff to ensure top performance
Audit daily checklists and track operational compliance
Manage customer inquiries and feedback professionally
Assist with inventory tracking and ordering
Coordinate closely with the General Manager and ownership
What We’re Looking For:
Event planning or coordination experience preferred
Previous leadership experience in a hospitality or customer-facing role
Organized and able to juggle multiple responsibilities
Team player with strong communication skills
Passionate about dogs and creating community experiences
