By accessing or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.
2. Services Provided
Taps & Tails LLC provides professional dog services utilizing our trained staff. Service scope, duration, and pricing are agreed upon prior to the commencement of work. We reserve the right to refuse service to anyone for any reason at any time.
3. SMS Communications Program
By opting in to our SMS communications on our contact form, you agree to our SMS program terms:
Program Name & Description: Taps & Tails LLC offers an SMS program to send appointment reminders, service updates, schedule changes, quotes, and occasional promotional messages to customers who have explicitly opted in. Customers will receive both transactional messages (e.g., appointment reminders, order updates) and promotional messages (e.g., sales, discounts, special offers).
Message Frequency: Message frequency varies depending on your service schedule and inquiries.
Pricing: Message and data rates may apply. Check with your mobile carrier for details.
Opt-Out & Help: You can cancel the SMS service at any time. Just text "STOP" to the short code or phone number you received messages from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time. For assistance, reply "HELP" at any time.
Customer Support: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at info@tapsandtailsdogbar.com or by calling (216) 417-7384.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
